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1. Inquiry
and Quotation
Most of the
topics in this section are self-evident. To conduct the RICE and
CANNED FOODS import business more efficiently with us, however, there
are some basic concepts and points that the importance should be
attached to.
1.1
Private-owned manufacturer and exporter companies
First of all,
you should know that the Thai Rice Millers and exporter are not
authorized to export their products directly to the foreign buyers.
In order to export, a manufacturer is required to apply for
authorization from the Ministry of Commerce. In practice, they issue
and sign on the Rice Export Permit documentation in each shipment
with the foreign purchaser, quantity, quality, destination, shipment
and the payment is made to us.
In case of
canned foods we can export the products to our customers directly.
1.2. Initial contact
We think,
before you make the initial contact with us, you should know our
sales strategy. As a manufacturer and exporter, it just doesn't make
sense to retail our products to the foreign consumers piece by piece
online. So, basically, our customers are the established
international foods dealers and wholesalers. On the other hand, we
realize, however, thanks to the rise of internet, a lot of small
dealers, small specialist food stores, or even the individuals with
innovative ideas and enterprising spirit, now are able to acquire as
much info as "the big guys" in this business to import the
Rice and Canned Foods directly from us or start a import business
from a scratch with us at much better prices. Having known the trend,
we've adopted a very flexible policy on order quantity since 1999.
Now, our sales revenue is 50/50 split from the established dealers
and "emerging" ones who usually make full use of internet
for their distribution.
To sum up, our
customers are:
1) those who
buy bulk quantity of Rice and Canned Foods from us;
2) those who
have a good idea - you don't have to be big, but you should be
serious in starting or developing your foods business in a long term
with us, and we'd like to back you up and grow with you.
To protect our
dealers' interest, we've removed all the pricing from the site. But,
some very curious end-users often fake dealers to ask for our prices
for dealers and wholesalers to find how much they're
"overcharged". So, when you make the initial contact with
us, it's always better if you could give us a presentation or your
idea about your business now or in the near future. PLEASE let us
know you're our targeted customers or you're trying to be our customers
1.3. Inquiry
If you decide
to work with us, then you may make inquiries over the Rice and Canned
Foods products listed on our online catalogue.
And before you
inquire about the Rice and Canned Foods that interest you, there are
several international trade price terms you may want to learn first:
FOB: free on
board and means that the exporter delivers the goods at the specified
location. Example, FOB Bangkok.
C&F (CFR,
CNF): Cost and Freight, with no insurance. The exporter pays the
ocean shipping/air freight costs to the specified location. Example,
C&F Los Angeles (the exporter pays the ocean shipping/air freight
costs to Los Angeles).
CIF:
Insurance, and Freight are all paid by the exporter to the specified
location. Example, CIF Los Angeles (the exporter pays the ocean
shipping/air freight costs to Los Angeles).
Please be
specific on:
1) The
estimated quantity you're going to order. If you're not sure about
the order quantity, you may ask for a quotation breakdown for FCL20'
or difficult to decide the volume order temporarily, we'll send you a
price list, in price breakdown for each products, based on FOB
Bangkok we offer.
2) The price
term you want. We usually quote FOB, CIF or C&F
3) The
destination air/sea port for CIF or C&F quotations. If your
business is not based in a very big city such as New York, Los
Angeles, London, Paris, Munich, etc, where there is international
airport or sea port, you may want to find a freight forwarder or a
customs broker to work out the destination air/sea port that is most
convenient for your business.
Please also
note the points as follow:
1) A quotation
is usually made up of products cost, freight and insurance (in the
case of CIF or C&F). But, some of you might feel uneasy about the
export customs clearance and pallet & fumigation cost. The export
customs clearance fee is charged by Thai Customs, and the rate is USD
30$ / shipment, no matter the value of the commodity. As for the
pallet, it's the best protection. The pallet is made of wood, so it
has to be fumigated to be exported to the countries like U.S.,
European Community and Australia, New Zealand. Charged by Fumigation
companies, the fumigation treating rate is USD 50$ / shipment, no
matter how many of pallets there are to be fumigated.
2) All the
quotations are in USD and are only used for export. Some of the
customers might feel better to come to THAILAND and buy the products
from us in Thai Baht. In this case, we've to re-quote you higher
prices in BAHT.
3) All the
PRODUCTS listed in our catalogue are proven to be quite popular ones
in the markets worldwide, and are the products with optimum quality/
price ratio. And, we're going to add new model that is up to our
standard to the catalogue. Some of you may inquire about the products
that are not listed in our online catalogue. In this case, we'll
decide whether or not to manufacture the products in question based
on two principles:1) whether or not the products in question are in
compliance with the market trend; 2) whether or not your
quantity is large enough. Sometimes, our responses are not very
encouraging, but, if we receive a lot of inquiries about the same
type of products later on, we may manufacture and offer the products.
So, file our address and keep in contact.
1.4.
Customized branding
Usually, if
your order on 2 FCL20', you can have your private label. |
2.
Freight/quantity optimization
Needless to
say, the more your order, the lower the prices we offer. But,
you may not realize that the larger saving can be derived from the
freight cost. Please keep in mind that the products are shipped
from one continent to another, so making good judgment on the
transportation means and planning carefully will save you substantial money.
The ocean
freight rate from Bangkok to New York
Transportation
from Bangkok to the sea port of New York by ship.
The commodity
is charged either as loose bulk or container for ocean freight.
Ocean freight
for break bulk
The weight, is
multiplied by the weight rate US Dollar per metricton
Ocean freight
for container
The ocean
freight rate for a 20 feet container from sea port of Bangkok via
Singapore is US$ 2,900.
Please note:
1) The
above freight rates are subjected to changes.
2) The
above freight rate is a basic guide only and made to give you a rough
idea about the freight cost, you must have strong sales capability
and enough disposable capital to order large.
3. Homework
at your end
The next thing
you should do after you've located the Rice or Canned Foods to import
is to set up your own business if you don't have one, think over whom
you will sell the imports to, and how.
3.1 Set up an
import business
3.2 Conduct
market research
3.1. Set up an
import business
For those of
you who are new in import business, you must set up your import
business to import the Rice and Canned Foods from us. You can set up
your business in three ways:
1) as a sole
proprietorship where you are solely responsible for all activities of
your venture.
2) forming a
partnership, if you have a business partner.
3) forming a
corporation which is a bit complicated and probably not necessary in
the beginning for those who start the import business from scratch.
In most cases,
in most countries, you will be required to have a business license
and perhaps pay sales tax. See your local government agencies for
complete information on license requirements in your area. Check with
the state chamber of commerce, local trade associations and
professional groups for information on licenses and state registration.
It can be a
critical step to select a bank that has some import/export
experience. And a computer with access to internet and a fax machine
are indispensable for your import business.
3.2. Conduct
market research
We've seen the
customers who become successful, and we've seen the customers whose
business fail to survive. After having reviewed all the cases, we've
found that there is no uniform success formula, and there is no fixed
pattern for "losers". But, in most cases, we find that how
they market the Rice and Canned Foods makes the difference.
Import
business, for the most part, is marketing intensive. Marketing your
imports will require a lot of effort and planning on your part. While
there are a lot of textbooks and articles from which you can learn on
this topic, three aspects of marketing, speaking from our customers'
success stories, are probably somewhat more important: know your
customers, know your competitors and know yourself, and know how-to
on pricing.
Know your
customers - identifying the target market
Do you plan to
sell to individuals, or to wholesale and retail companies, or by
using sales agents? If plan to sell to individuals, what is your
target market?
You can sell
to all. But, please keep in mind that today's Rice and Canned Foods
market is hyper-competitive. Usually, if you sell to all, you've to
have enough capital to purchase more complete lines, order larger
quantity on each products to lower down the cost and so to make the
prices competitive, and to sell the large stock, you've to have a
bigger budget for advertising. And you'll face up with much more
competitions from more segments..
Or you can
focus upon a niche market if you don't think you can afford to sell
to all. You'll find that today's Rice and Canned Foods market, on the
other hand, still has many different customer segments, each having
different needs, wants, and characteristics, that need to be
approached with a good or service designed to excel in meeting these
needs, wants, and interests. Know who your target audience is, that
is your perfect customer, you can begin to write your sales copy with
a direct focus on their specific wants and needs, and you can focus
your advertising campaigns in areas that you know they'll most likely
be. You are far better off targeting a well-defined, niche market and
dominating it - focusing on those sales that come easily than trying
to sell your product to everyone and their pets.
To get a clear
picture of exactly who your target market is, you may need to conduct
a market survey. Or if you have already a lot of knowledge about the
product and its market, just follow your intuition, and TRY - if
failed, refocus, and retry. Persistence is a crucial contributing factor.
know your
competitors and know yourself
Find out your
competitors. Check out your competitors' web sites and stores. Note
down their pricing, products and customer service. Study their
strength and weakness. Compare every items to yours, then do better,
and excel! Position your goods or service in an unique or different
fashion. Strives to be better than your competitors at something that
customers value. The key concept is to be special at something that
is important to the customer.
Know how-to on pricing
Firstly, keep
in mind that one of YOUR strength is, thanks to the internet, you can
now import Rice and Canned Foods directly from us. And backed up by
us, you can easily enjoy considerable markup and still sell your
products at reduced prices even you start with a smaller order
quantity. Sometimes, one of the critical ways to survive is on price
competition. So, be smart on pricing the binoculars. There are some
common pricing techniques as follows:
Eluating
product features and customer benefits, Making up your
cost,undercutting competitors' prices, asking key customers, getting
feedback from salespeople,considering typical customers'
"disposable income"
Suppose your
net profit margin is 10%. If you could increase the price of your
product by 10% without losing unit-sales, you would double your net
profit margin to 20%. A 10% increase in price would increase your
profits by 100%. Or let's say that you decrease the price of your
product from $209 to $169. If that doubles sales, wouldn't that more
than make up for slightly lower margins?
You've to
figure out by yourself what is the prefect price, a perfect price
that makes your Rice and Canned Foods competitive and maximize your
profit at the same time.
You'll need
the help of a freight forwarder or customs broker when you make up
the total price quotation to the distributor. Not only do you include
the CIF (or CNF) price and your commission-usually added together,
but you need to include dock and cartage fees, the forwarders fees
duty charges, packing charges, or other costs. Be especially careful
when you prepare this quotation. It certainly isn't
professional to come back to the distributor with a higher quote
including fees you forgot.
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