Company Customer Services

The Customer is our Business

This page is provided to assist you with useful information on the specifying and purchasing of our products and services.

PechSiam would like to become a quality supplier to your company. Then, as part of our family of preferred customers, you would receive benefits over and above any contract,

in times of tight supply you will have first opportunity at our inventory. When major market trends develop, we keep you information by fax or phone. If your cash flow is tight, give us a call and we will work something out. Need shipment deferred or moved up, we will bend over backwards for a good customer. In order to offer the best service and good relationships, our personal visit is prompt in achieving this.

24 Hours/ 365 Days Services

With the Thai loyal, hardworking staff who provide a full range of services export knowledge ensure that quality control, export documentation and shipment are of the highest order.

The company prides itself on offering a 24 hour service, 365 days a year.

Sample

A. Sample can be arranged to you subject to price is workable. Sample will be sent to you by Air cargo on the "Freight collected" basis.

We promises to return you the courier cost by deducting from the invoice of your first order with us.

It is FREE of charge, please arrange local courier company (FEDEX,TNT/DHL/UPS) to pick up from us and delivery under your account.

B. For existing PechSiam's buyers, all charge is FREE. For first-time buyers, please T/T in US$ 50.00 for shipping and handling charge in our account.

Export Processing Support

Commercial Agreement for importer and exporter, the two parties come to a contractual agreement.

Quality Assurance the inspection is done by international surveyors.

Certificate of Origin (CO) issue by the Thai Chamber of Commerce.

Fumigation/Phytosanitary issue by Department of Agriculture for rice export shipment

Delivery Guarantee packed and shipped within one to four weeks for small quantity ordered.

First Feeder by first freight schedule from port to port for quick transportation.

Free Export Tax (VAT) , so it should not applied to the goods you buy from us.

Non-Circumvention/Non-Disclosure (NCND) or any type of document that will guarantee we do not attempt to go directly to your buyer, if you are not the direct buyer.

Customer Service

If you need customer service concerning an order from our site, please contact us via email at pechsiam@hotmail.com

If you would like to leave any questions, concerns, suggestions or inquiry. Please don't hesitate to click below:

Contact Us

Technical Information of products and services available on the following links:

Need technical help? We can find the help if we don't have it ourselves. Please feel free to contact us > Click here